News

If you are interested in influencing the way the practice runs and communicates with you, or if you have any feedback for us, we would be very pleased to hear from you.   To take part, please leave your email address with reception or contact us directly on oldwell.surgery@nhs.net   – you will then be added to an email group and will periodically receive information (such as the results of surveys and inspections) and requests for feedback about the way we run.

When we have sought such feedback before we have found the results very useful and have made efforts to make changes to the practice as a result.  Based on the feedback we have received this year we are running a trial of a new morning surgery system and are hoping to extend our online appointment booking system to include more appointments including nurse appointments.  We welcome everybody but want the group to be as representative as possible and are particularly looking for people under the age of 35 to join.

As well as being able to book appointments and order repeat prescriptions online, you are now also able to look at a limited part of your medical record online. Initially this will include your medication, allergies and your vaccination history. Please discuss this with the reception team if you are interested.

A reminder that the G.Ps offer late surgeries on Monday Tuesday and Wednesday evenings (this may vary from week to week) from 6:30 onwards.  These appointments are intended for those who would have difficulty attending earlier in the day due to, for example, work commitments.

A reminder that all non-NHS letters, forms and assessments that need to be completed by our staff will attract a charge as the work is not covered by our NHS contract. The standard charge for this is £10 although certain items (such as employment medical examinations) will be charged at a higher rate, based on the amount of work involved.

Please note – we are currently having problems with the SMS txt reminder service, this has been reported and is being looked into as a matter of urgency.

Thank you for your patience.

Using the practice website, you are able to book appointments and order repeat prescriptions online. To make use of this system you will first need to pick up a registration letter from the surgery. You can then access the booking/ordering web site through the practice web site www.oldwellsurgery.co.uk . For more information about how this system works, please check on the web site or contact the surgery directly.