Please ensure Javascript is enabled for purposes of website accessibility
We Are Open

Child not brought to appointment

Children often do not have a choice about whether they are brought to health care appointments; the decisions are usually made by those caring for them. When a child is not brought to an appointment we need to ensure that their health care needs are being met by their parents/carers. There is evidence to suggest … Continued

Accountable GP

Accountable GP From the 1st April 2015 the NHS requires that every patient is allocated a named accountable GP. All patients registered patients have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the … Continued

Complaint policy

Oldwell Surgery Complaints Policy In the first instance please discuss your complaint with the staff member concerned. Where the issue cannot be resolved at this stage, please contact the Practice Manager who will try to resolve the issue and offer you further advice on the complaint’s procedure. If your concern cannot be resolved at this … Continued

Weight loss surgery follow up

If you choose to have weight loss surgery abroad or privately within the UK we strongly encourage you to look into what blood test monitoring is needed after this and who will be doing it and interpreting the results. Our current policy is that we do not do any blood tests to monitor in the … Continued

ADHD referrals

ADHD is a condition that needs to be diagnosed by a consultant psychiatrist and therefore we would need to refer all cases for this. Medication is one way to help those with ADHD and this is a specialised medication that needs to be started by a consultant as well. Once a patient is stable on … Continued

GP Privacy policy

ACR project for patients with diabetes (and/or other conditions) The data is being processed for the purpose of delivery of a programme, sponsored by NHS Digital, to monitor urine for indications of chronic kidney disease (CKD) which is recommended to be undertaken annually for patients at risk of chronic kidney disease e.g., patients living with … Continued

Privacy Notice for Children

Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued

Privacy Notice

Privacy Notice Your information, what you need to know This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this. Why we collect information about you Health care professionals who provide you with care … Continued

GP Earnings

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice. However it should be noted that the prescribed method for calculating earnings is potentially misleading.  It takes no account of how much time doctors spend working in the practice and … Continued